Australia's SME Performance Partner

Built for businesses
ready to perform.

PepTalk Coaching partners with small to medium enterprises to unlock measurable growth — through strategic coaching, operational clarity, and intelligent automation.

200+
SMEs Transformed
40%
Average Revenue Uplift
14h
Weekly Hours Recovered
98%
Client Retention Rate
Trusted by
Our Difference

Coaching with
teeth — and results.

Most coaching ends where execution begins. PepTalk doesn't. We bring strategy, accountability, and hands-on automation expertise to every engagement — so your business doesn't just have a plan, it has momentum.

We work exclusively with SMEs between $500K and $15M revenue, which means every framework, every tool, and every conversation is calibrated for where you actually are — not where a textbook says you should be.


Start a conversation
01

Strategy with accountability

We don't hand you a document and disappear. Every engagement includes structured check-ins, KPI tracking, and hands-on support to keep momentum.

02

Automation-embedded coaching

Our team includes automation specialists who map, build, and deploy workflows that eliminate the manual work slowing your business down.

03

No lock-in. Full transparency.

Month-to-month engagements with clear deliverables and measurable outcomes. We earn your renewal by delivering results — every single month.

04

An expert team, not a solo coach

Access a multi-disciplinary team — business coach, automation expert, and operations strategist — all aligned to your growth objectives.

What We Offer

Six disciplines.
One outcome: growth.

Every service is designed to compound — strategy informs operations, automation enables scale, and leadership sustains it.

01

Business Strategy Coaching

Bespoke growth roadmaps built around your market position, competitive landscape, and revenue objectives. Clear, actionable, and held accountable.

Revenue Strategy Competitive Analysis Growth Roadmapping
02

Business Process Automation

We audit your operations, identify manual bottlenecks, then design and deploy automation workflows — from CRM to invoicing to client onboarding — that save hours every week.

Workflow Design CRM Optimisation AI Integration
03

Operations Optimisation

A structured review of your end-to-end operations to remove friction, tighten margins, and build systems that scale without scaling headcount proportionally.

Process Mapping Lean Methodology KPI Design
04

Sales & Revenue Uplift

Sharpen your pipeline, conversion process, and pricing strategy so you close more of the right clients at better margins — with less effort.

Sales Systems Conversion Optimisation Pricing Strategy
05

Leadership & Team Performance

Build the people infrastructure your business needs — accountability systems, leadership capability, and a team culture that performs even when you're not in the room.

Leadership Development Accountability Frameworks Culture Design
06

Business Health Audit

A comprehensive 360° diagnostic of your business — financials, systems, team, and market position — with a prioritised action plan to address your highest-impact opportunities first.

360° Diagnostic Gap Analysis Priority Roadmap
How We Work

From first conversation to measurable impact.

A structured four-phase engagement designed to deliver visible results within 30 days and compound value over time.

1

Discovery Consultation

A frank, focused 45-minute conversation to understand your business, your goals, and the specific constraints holding you back. No obligation — genuine insight.

Week 1
2

Business Audit & Roadmap

Our team conducts a structured review of your operations, financials, systems, and team — then delivers a prioritised performance roadmap unique to your business.

Weeks 1–2
3

Implementation & Automation

We work alongside your team to execute on strategy, build automation workflows, and implement the operational improvements your roadmap demands — hands-on, not advisory.

Months 1–3
4

Measure, Optimise & Scale

Monthly performance reviews against agreed KPIs. We iterate, double down on what's working, and continuously refine your growth engine — for as long as you want to grow.

Ongoing
Client Outcomes

Numbers that speak
for themselves.

The proof is in the work — here's what happens when Australian SMEs commit to genuine performance improvement.

+67%
Revenue growth
in 12 months

"PepTalk didn't just coach us — they rebuilt the engine room of our business. Automated our quoting, streamlined client onboarding, and gave us back 15 hours a week. It was the best commercial decision we've made."

SB
Sarah Bennet Founder — BuildRight Group, Melbourne
14h
Recovered per week
through automation

"I was sceptical — I'd tried coaching before with no tangible result. PepTalk is categorically different. They got into the detail of our business, built systems that actually work, and the ROI was measurable within six weeks."

MK
Marcus Kwan Director — Coastal Property Management, Brisbane
Lead-to-client
conversion rate

"Within 90 days we had a rebuilt CRM, automated follow-up sequences, and a sales framework that tripled our close rate. The PepTalk team genuinely care about your outcomes — not just the engagement."

TJ
Tara Jamieson CEO — Apex Allied Health, Sydney
Our Team

A team of specialists,
not generalists.

Every PepTalk engagement gives you access to a cross-disciplinary team — each expert bringing deep, practical experience in their domain.

JR
James Rourke Lead Business Coach

Fifteen years growing SMEs across construction, professional services, and retail. James specialises in revenue strategy, leadership systems, and building businesses that don't depend on the owner.

Revenue Strategy Leadership SME Growth
AL
Anika Lin Head of Automation

Former software engineer turned automation strategist. Anika has designed and deployed over 300 workflow automations for SMEs across CRM, operations, finance, and customer communications.

Workflow Automation AI Integration CRM Systems
DP
Daniel Petrov Operations Strategist

Lean operations specialist with a background in supply chain and professional services. Daniel maps, redesigns, and future-proofs business processes — eliminating waste and building systems that scale.

Process Design Lean Systems Ops Audit
The Comparison

Why the best SMEs
choose PepTalk.

The difference between typical coaching and what we deliver isn't subtle.

Criteria Traditional Coaching PepTalk Coaching
Engagement model Annual lock-in contracts Month-to-month, no lock-in
Expertise Single generalist coach Multi-disciplinary expert team
Execution support Advisory only — no delivery Hands-on implementation included
Technology & automation Not offered Automation roadmap & deployment
Performance measurement Qualitative feedback only Defined KPIs, tracked monthly
SME specialisation Generic frameworks Built exclusively for $500K–$15M
Turnaround to results 3–6 months for visible outcomes Measurable impact within 30 days
Get Started

Your next level of performance starts with a conversation.

Book a free 45-minute strategy consultation. Walk away with three actionable insights for your business — no obligation, no pitch.

No lock-in commitment · Response within one business day · Available Australia-wide
Contact

Let's talk about your business.

Whether you're ready to engage or simply want an honest assessment of where your business stands — reach out. We'll have a direct, no-pressure conversation.

📞
Phone 1300 737 882
📍
Location Australia-wide — in-person and remote engagements
🕐
Office Hours Monday – Friday, 8:00 am – 6:00 pm AEST

Book a Free Consultation

Tell us about your business and we'll schedule a call within one business day.

Your information is kept strictly confidential. We will never share or sell your details.